Shipping Policy

Due to certain restrictions.

DELIVERY CHARGES

ORDER TOTALGROUND & P.O. BOXES2 DAY AIRNEXT DAY AIRALASKA/HAWAII
UP TO $24.99 $4.99 $16.99 $22.99 $12.99
$25 OR MORE Free! $12.99 $16.99 $8.00

GROUND (4-8 Business Days)

Standard orders will be processed in 1-2 business days, pending credit card approval. A business day is Monday through Friday, except holidays. You can expect to receive your order in 4-8 business days after it was placed.

2 DAY AIR (3-4 Business Days)

2nd Day Air orders will be processed in 1-2 business days, pending credit card approval. A business day is Monday through Friday, except holidays. Customers can expect delivery 3-4 business days after the order is placed. Signature required upon delivery.

NEXT DAY AIR (2-3 Business Days)

Next Day Air orders will be processed in 1-2 business days, pending credit card approval. A business day is Monday through Friday, except holidays. Customers can expect delivery 2-3 business days after the order is placed. Signature required upon delivery.

In the event of a delay, we will notify you by email. TYR has the right to hold any order for suspected fraud. Affected customers will be notified by TYR Customer Service.

ALASKA & HAWAII - U.S. PRIORITY MAIL

Alaska & Hawaii orders will be processed in 1-2 business days, pending credit card approval. A business day is Monday through Friday, except holidays. You can expect to receive your order via U.S. Priority Mail in 4-8 business days after it was placed.

P.O. Boxes - U.S. PRIORITY MAIL

P.O Boxes orders will be processed in 1-2 business days, pending credit card approval. A business day is Monday through Friday, except holidays. You can expect to receive your order via U.S. Priority Mail in 4-8 business days after it was placed.

International Shipping

TYR.com has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the "International Checkout" option. The items will automatically transfer to the GlobalShopex cart. For more information please visit globalshopex.com.

Please visit our Store Locator if your country is not listed during International Checkout. The Store Locator will list the International Licensee near you.

CUSTOM TRIATHLON

Free shipping exclusions apply to all SublitechTM purchases. Standard fees on all tri customization items are based on purchase quantity. Please note all custom items require a 4-6 week lead time.

Please visit our Store Locator if your country is not listed during International Checkout. The Store Locator will list the International Licensee near you.

Holiday Shipping Schedule

RegionGround Shipping2-Day ShippingNext Day Shipping
West Coast 12/15 12/19 12/20
Mid-West/East Coast 12/14 12/19 12/20

*Order needs to be placed by the above dates to ensure delivery by 12/24, as long as there is no delay in transit due to unforeseen conditions such as weather, package damaged or lost in transit, etc.

*During this peak season, UPS does not guarantee any set delivery time for all ground packages.

Shipping policy

Contact us via email or by telephone
for assistance:
Toll free: 800.252.7878
Local: 714.897.0799
Fax: 714.897.6420

CUSTOMER SERVICE

Order Status
Return Policy
Shipping Policy

Security

TYR Sport, Inc. implements the highest internet security measures to protect your sensitive information. Your order is encrypted with Secure Socket Layer (SSL) technology, stored behind a network firewall, and is accessible only to a limited number of people, who are all required to keep the information confidential.